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About us

At Empire, our priority is to provide you with access to great care at a great value. As part of the Blue Cross and Blue Shield family, we’re proud to carry on a tradition of excellence and commitment to the health of our members and our communities. Once you’ve picked an Anthem plan that’s right for you, we make it easy for you to get the most from your benefits. We work hard to understand your needs so we can serve you better, whether you’re dealing with a health issue or just trying to stay fit. We aim to deliver a personalized experience — from online health programs and services to our mobile apps — to help you get the right care at the right time.

Areas We Serve:

Available Nationally

Connect With Us

Monday - Friday: 8:00 a.m. - 8:00 p.m. EST

Phone Number


Why us?

  • National strength, local presence: Benefits where you live or travel
  • A wide network of providers: No need to go far to find high-quality care from Empire BlueCross BlueShield providers
  • Budget-friendly: Easy-to-understand out-of-pocket costs for medical and pharmacy services
  • Health tools and resources: So getting healthy is easier

Empire makes it easier for you to take care of your health

We have health plans that fit your needs and your budget, plus resources to help you get healthier.

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A dedicated team offering personalized support

Contact your Empire Health Guide about specific benefits or claims, or talk to a coach for advice on setting your health goals and achieving them.


Quick and easy mobile experience

Use the Empire mobile app to find a doctor, view or share your ID card, check your claims and more. It’s with you anytime, anywhere.


LiveHealth Online virtual doctor visits

See a doctor for common health issues, such as the flu, rashes, pink eye, allergies and ear pain. Use your smartphone, tablet or computer with a webcam — anytime, at home or on the go.

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Coverage for prescriptions

Get your medicine from any of the thousands of pharmacies across the country, or choose our easy home delivery option.

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Make It Yours To Go